UrPerch replaces paper punch cards with a digital loyalty card that lives in your customers' phone wallets — and automatically sends a personal "we miss you" text when a regular hasn't been in a while. Eight minutes to set up. Zero effort after that.
"You work hard to get customers through the door. But without a system to bring them back, you're spending on new faces while losing your regulars in silence."The reality for 44 million US small businesses
Not a CRM. Not a marketing platform. Just the three mechanics that turn first-timers into lifers.
Customers scan your QR code at the counter, enter their name and phone number, and instantly receive a digital stamp card saved to their Apple or Google Wallet — exactly like a boarding pass. No app to download. No account to create. No friction. Ten seconds, and they're in your loyalty program forever.
Your staff stamps cards from a simple page on their phone — no hardware, no app install, no training beyond a two-minute demo. The customer's wallet card updates in real time. When they hit their tenth stamp, they get a push notification: "Your free coffee is ready." That moment is what turns a customer into a regular who tells their friends.
When a regular hasn't visited in 21 days, UrPerch automatically sends them a personal SMS: "Hey Sarah, we miss you at Copper Cup! Come back this week and your next coffee is on us." You write the message once. It runs forever. You'll see familiar faces walk back through the door within days — without ever lifting a finger.
Eight minutes from signup to your first customer scanning your QR code. We've timed it.
Upload your logo, pick a brand color, set your stamp goal (e.g. "10 stamps = free coffee"), and write your reward text. Three fields. Looks completely your own — not a generic template.
3 minutesOne click generates a print-ready PDF in A4 and business card sizes. Tape it by the register, on a chalkboard, or in your menu. That is your entire setup.
2 minutesYour team opens a link on their phone. Customer shows their wallet card, staff taps stamp. No app, no hardware, no manual. Two minutes and they've completely got it.
2 minutesWrite the personal message you want lapsed regulars to receive. Set how many days counts as "lapsed." Switch it on. From here, UrPerch handles everything. You'll just start seeing people come back.
1 minuteWhat happens when the automation quietly does its job.
"I set up the win-back message on a Tuesday. By Friday, three customers I hadn't seen in weeks were back in — one said the text was the nudge she needed. I made back my monthly subscription in one morning."
"I'd tried two other loyalty apps and gave up on both — too complicated, my customers never signed up. With UrPerch, I had 40 members in the first week just from the QR code on the counter. Nobody had to download anything."
"A Starbucks opened two blocks away and I was genuinely scared. UrPerch didn't help me keep my regulars — it gave me a way to actually talk to them. The win-back SMS feels personal, not like marketing. Customers reply to it."
Start free. Upgrade when you see it working — which will be within the first week.
Build your member list and prove it works before spending a single cent.
forever
The full retention engine. Set it once. Watch regulars come back on their own.
per month · cancel anytime
For multi-location shops that have outgrown a single card and counter.
per month · cancel anytime
All plans include a free 60-day period for early members · No credit card required to start
They don't have to. UrPerch cards save directly to Apple Wallet or Google Pay — the same place your customers already keep boarding passes and credit cards. Nothing to download. Customers tap a link in a text message and the card appears in their wallet instantly.
You set it up once in 8 minutes and then there is nothing to manage. Win-back messages go out automatically. Stamps happen automatically. Your dashboard just shows you the results. The whole product is designed around the fact that you're already working 50+ hours a week.
Square loyalty tracks stamps. It doesn't automatically text customers when they've been gone for three weeks with a personal offer to come back. That automated win-back is the difference between a stamp card and a retention system. Those are two very different products.
The win-back message sends only once per lapse window, uses the customer's actual name, and includes a genuine offer — not a generic blast. Our average response rate is 28%. The opt-out rate is under 2%. Customers reply to these messages. They feel personal because they are.
UrPerch is built for any local business where customers visit repeatedly — coffee shops, salons, gyms, pet groomers, fast casual restaurants. If you have regulars and you'd like more of them, it works for you.
Set up in 8 minutes. No credit card. No commitment. Just a QR code on your counter and your regulars finding their way back to you.
Free forever on the Free plan · 60-day beta period · Cancel Grow anytime